10 Reasons for using Telephos

 

  • Over 30 years experience in contact centre communication, sales, training and consulting in New Zealand, Australia, Britain, Europe, the USA & Singapore
 
  • Increased sales
 
  • Improved profit margin
 
  • Expanded customer base
 
  • Increased customer (external and internal) satisfaction
 
  • Increased customer retention
 
  • Increased job enrichment and job satisfaction for your employees
 
  • Improved communication with your customers and within your organisation
 
  • Improved management skills and processes
 
  • Excellence in your call centre operation and telephone communications
"No business, regardless of size,

can afford to be difficult to access"

Your Contact Centre can be in-house or outsourced;

either way, it should help people to utilize your services

and encourage them to buy your products.

 

 

Telephos Provides Practical Customer Contact Solutions

Telephos specialises in providing experienced and knowledgeable Contact Centre management, consulting and outsourcing on an as needed basis.  Many companies do not require (or cannot afford) this level of expertise on a full time basis however they often need support and direction in setting up or reviewing their Contact Centre OR they do not wish to operate a call centre in-house and need to outsource.

Mayer Consultants are specialists in Call Centre and Telemarketing staff development, providing powerful and thought provoking training and coaching expertise in New Zealand for more than 20 years.