About Mayer Consultants Ltd
Specialists in Telephone Training, Coaching
and Call Centre Staff Development
Ann Mayer and her team (Mayer Consultants) share years of experience in providing businesses with coaching and training programmes - incorporating customer relationship management and the telephone as essential and valuable business tools.
Mayer Consultants have been successfully creating and retaining profit for businesses, through more effective utilisation of the telephone, since 1974.
Who are Mayer Consultants Ltd?
Mayer Consultants specialise in training, coaching and development of excellent telephone skills.
Headed up by Ann Mayer, who has been developing and presenting powerful and thought provoking training and coaching programmes since 1974, Mayer Consultants are known for their extensive specialist knowledge, their attention to detail, and commitment to excellence in all the areas in which they work: The volume of repeat business attests to this.
The Mayer Consultants Advantage
Mayer Consultants can offer all types of businesses a number of solutions to maximise ROI, including training programmes, in house training packages, one-on-one coaching, needs analysis and workplace assessment.
Other programmes include
- Outbound Telemarketing campaigns and telephone sales training.
- Customer service skills.
- Debt collection via telephone.
- Help desk communication skills.
- Train the Trainer.
- Train the Team Coach.
- Contact Centre Management training.
- Training Needs Analyses.
By selecting Mayer Consultants you can achieve the following for your organisation:
- The knowledge that you have selected a professional organisation who have over 30 years experience in the field of Contact Centre communication and training and have acted as consultants and trainers in Britain, Europe, Singapore, Australia and New Zealand.
- Increased sales
- Increased debt collection rates
- Increased external and internal caller satisfaction
- Increased customer retention
- Improved communication within the organisation
- A better team environment for your employees
If you want more information on how Mayer Consultants & Telephos can grow your business, check the services / capabilities page or call on +64 9 473 9240
