Our Clients

I have used Ann Mayer for approximately 14 – 15 years – she is an excellent trainer coach and well qualified not only to deliver the material but design whatever training program you need. The Agents like her because she is non threatening and she does get results. I have not used many other providers because I do not think that they have the skills I require. I am experienced in the design and facilitation of training myself however my current role is too busy to continue with doing this myself – Ann is really the only other person that I would use as she is a proven performer for me.

I have used Mayer Consultants on a regular basis over many years, Ann has always delivered the results that we have required. I have found the level of consultancy and support during and post training to have been at the highest level. In my management roles I have engaged many consultants over the years, all of whom had varying levels of competency, Mayer Consultants is the only consultancy that continues to receive our repeat business.

I attended one of Ann Mayer’s training courses when I was working with Auckland City in the Call Centre. This course gave me with high standards for providing customer service, including being able to express empathy, take control of the call and listening effectively. In the succeeding years I have had many remarks from customers and colleagues about my excellent phone manner, so I thank Ann for her initial training.

Current and past clients: