Consulting and Management

The team at Telephos provide professional Contact Centre Consulting and Management services along with proven project facilitation. We focus on providing outcomes that develop and maintain an environment of increased efficiency and effectiveness.

From concept inception through planning, implementation, recruitment, training/coaching and on-going mentoring and management Telephos can assist in all areas of Contact Centre excellence.

Telephos experience in contact centre work-flow processes and technology has provided many (large and small) national and international organisations with the ability to maximise their operational potential, meeting and often exceeding their expectations.